Return Policy

🏬 About Sellvor

Sellvor is a trusted online wholesale and retail platform that connects customers with premium products across categories like health, beauty, fashion, and lifestyle.
Our mission is to deliver authentic, high-quality products at competitive prices while ensuring every customer enjoys a seamless shopping experience.
We take great pride in our product quality and brand collaborations, which is why our return and exchange policy is designed to protect both our customers and our partner brands.

🔁 Sellvor Return & Exchange Policy

At Sellvor, we want you to shop with confidence. Please read our policy carefully before placing an order.

💸 Refund Policy

We do not offer refunds for any purchases made through Sellvor.
Once an order has been confirmed, processed, or shipped, it cannot be canceled or refunded.
This policy ensures fair handling for all customers and maintains transparency in our business operations.

🔄 Exchange Policy (Valid Within 7 Days)

If you receive an incorrect or defective item, you can request an exchange within 7 days of the delivery date.

Your product will qualify for exchange if:

It is unused, undamaged, and in its original packaging.
You have a valid invoice or order number as proof of purchase.
The item passes our inspection and approval process.

Once verified, you may exchange your product for:

The same product (replacement of defective or wrong item), or
Another product of equal value (subject to availability).

🚚 Exchange Procedure

Contact our customer support team within 7 days of purchase via email or chat.
Provide your order number, product details, and reason for exchange.
Our support team will review your request and provide instructions for return shipment.
After inspection, your exchange will be processed and shipped promptly.

⚠️ Non-Exchangeable Items

Products that show signs of use, damage, or tampering.
Items missing original tags, packaging, or accessories.
Products purchased during sale campaigns or clearance offers.
Personal care, food, or hygiene-related items for safety reasons.

🚫 Important Notes

Customers are responsible for return shipping costs unless the product was received damaged or incorrect.
Sellvor reserves the right to decline any exchange request that doesn’t meet our eligibility criteria.
Exchange processing times may vary based on product availability and logistics.

💬 Need Assistance?

Our team is always here to help!
📧 Email: contact@sellvor.com
💬 Chat: Available on our website during working hours
We strive to ensure every Sellvor customer feels confident, valued, and satisfied with their purchase.

🛍️ Sellvor – Smart Shopping. Better Deals. Trusted Quality.